HR NEWS

Uber drivers get Facebook-like profiles: How to know the person before hiring a taxi

Uber drivers get Facebook-like profiles: How to know the person before hiring a taxi

Uber has propelled a profile service for drivers in India. Under the new Uber Driver Profile feature, the taxi hiring service will now offer more information about the person who you will ride with. Uber India has said that this move is intended at bridging the trust deficit between riders and drivers. The cab-hailing app has declared a new ‘Driver Profile’ feature to provide more details about the men behind the wheels. Uber plans to highlight stories about its drivers which could also spark conversations with the riders. Apurva Dalal, Head of Engineering, Uber India, in a statement said, “At Uber, we are introducing a way for riders to know their driver partners better. We believe it will have a positive impact on furthering trust between riders and driver partners.”

In the meantime, driver partners can customize their profile by adding personal information like the languages they speak, hometown, city recommendation and even a fun fact about themselves. Riders, on the other hand, can now learn more about the person behind the wheel by tapping on the photo. There have been some incidents in the past where riders have reported bad experiences with drivers. Also, Driver Profile feature can enable riders to leave compliments. The profile will include, rider compliment badges and “thank you notes” which were made by riders in the past. This feature was introduced by Uber in June this year. Interestingly, there is a Driver Achievements section which can unlock different kinds of badges like the completion of 3,500 trips (5-star rating) or 2 years with Uber, and more.

In the new feature, if you want to see a Driver Profile, all you need to do is tap on the driver’s name while booking the ride. You can also tap on driver’s name to bring up profiles. You can do this with drivers who you had travelled in the past. This Driver Profile will basically help in establishing a greater level of trust amongst riders and drivers. It will also motivate drivers to provide a better service.

This new feature is among a plethora of services that Uber has been trying out in India. Dalal, in the statement, said, “With the introduction of Driver Profiles, driver partners can personalise an informative profile to share with riders that spark awesome conversations and experiences. We believe it will have a positive impact on furthering trust and empathy between riders and driver partners.”

11 months ago

By HR Reporters

Related Tags :

Social Share : Share      

Comments.....

Submit new comment

Most Viewed

Pearson slashes 3,000 jobs, reduces dividend in latest recovery push...

11 months ago

UPSC IFS Mains examination 2017 to be conducted from December 3, Detailed Applic...

9 months ago

Gene therapy helps treat life-threatening skin disease...

7 months ago

637,000 new pilots required for airlines over next 20 years: Boeing...

11 months ago

All women crew flies Air India jet to Stockholm from Delhi, Jayant Sinha lauds n...

10 months ago

Wanted Admin Manager - NEXA/AUTOFIN LIMITED. Click here for more details...

7 months ago

Walmart gives workers a way to get paid earlier...

6 months ago

Opening for the post of Data Analyst, Human Resources - British Columbia, Canada...

5 months ago

Tata Steel Netherlands workers protest Thyssenkrupp merger...

8 months ago

Air India recruitment 2018: Job notification announced, 10th pass candidates, Gr...

6 months ago

Most Shared

Mass redundancies for Quebec cookie factory...

2 years ago

Trump this: 5 bold predictions for how he’ll impact HR...

2 years ago

InfoTycoon appoints existing President and COO Kevin George to succeed James Dav...

2 years ago

Sushant Dwivedy joins Aspiring Minds as SVP-Enterprise Client Solutions...

2 years ago

Uber introduces special reward programme...

2 years ago

Standard Chartered Bank to reduce 10% corporate & institutional banking staff...

2 years ago

National CineMedia (NCM) creates Affiliate Partnerships team, names Stacie Tursi...

2 years ago

OCC Names New CFO, Treasurer, and Chief Compliance Officer...

2 years ago

Beards at work are now a major turn-off say 61% of female office workers...

2 years ago

First female fast jet pilot of Britain hired as director at PwC...

2 years ago